Apple iPhone 11
iOS 15.0
Select help topic
1 Find "Keypad"
Press the phone icon.
![](http://cdn.sp-selfservice.com/ml/7260722-f-13e58d94-dc92-4c54-b2fa-27d0a92875c2.png?width=206&height=444)
Press Keypad.
![](http://cdn.sp-selfservice.com/ml/7260722-f-bd5b049f-17b6-46a0-b8da-8548aaea3206.png?width=206&height=444)
2 Divert all calls
Key in **21*121# and press the call icon.
![](http://cdn.sp-selfservice.com/ml/7260722-f-bd5b049f-17b6-46a0-b8da-8548aaea3206.png?width=206&height=444)
**21*121#
3 Divert missed calls
Key in **61*121*20# and press the call icon.
Key in the required number of seconds before the call is diverted, e.g. 20. The number needs to be divisible by 5.
![](http://cdn.sp-selfservice.com/ml/7260722-f-bd5b049f-17b6-46a0-b8da-8548aaea3206.png?width=206&height=444)
**61*121*20#
4 Divert if unavailable
Key in **62*121# and press the call icon.
![](http://cdn.sp-selfservice.com/ml/7260722-f-bd5b049f-17b6-46a0-b8da-8548aaea3206.png?width=206&height=444)
**62*121#
5 Divert if busy
Key in **67*121# and press the call icon.
![](http://cdn.sp-selfservice.com/ml/7260722-f-bd5b049f-17b6-46a0-b8da-8548aaea3206.png?width=206&height=444)
**67*121#
6 End call
Press Dismiss.
![](http://cdn.sp-selfservice.com/ml/7260722-f-41427909-439b-42fa-a164-2612bced215b.png?width=206&height=444)
7 Return to the home screen
Slide your finger upwards starting from the bottom of the screen to return to the home screen.
![](http://cdn.sp-selfservice.com/ml/7260722-f-bd5b049f-17b6-46a0-b8da-8548aaea3206.png?width=206&height=444)