f-217a8cda-1a4e-4b33-ba77-fff92dfc1d72
f-55f5d531-b5a7-4eb6-98b2-38af82756c03

Apple iPhone 15 Plus

iOS 17

I can't use the internet connection on my Apple iPhone 15 Plus iOS 17

Cause 1 of 4: Data roaming is turned off

To use your phone's internet connection when abroad, data roaming needs to be turned on.

Solution: Turn on data roaming.

Step 1 of 5

Find "Mobile Data Options"

Press Settings.

Step 2 of 5

Find "Mobile Data Options"

Press Mobile Service.

Step 3 of 5

Find "Mobile Data Options"

Press Mobile Data Options.

Step 4 of 5

Turn data roaming on or off

Press the indicator next to "Data Roaming" to turn the function on or off.

Step 5 of 5

Return to the home screen

Slide your finger upwards starting from the bottom of the screen to return to the home screen.

1 Find "Mobile Data Options"

Press Settings.
Press Mobile Service.
Press Mobile Data Options.

2 Turn data roaming on or off

Press the indicator next to "Data Roaming" to turn the function on or off.

3 Return to the home screen

Slide your finger upwards starting from the bottom of the screen to return to the home screen.

Did this solve the problem?

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