f-f8ba79d8-1e05-4671-8717-438336e7ac8c
f-e125f5d5-1fe7-4239-9d50-ad611ee25f00

Apple iPhone SE (2022)

iOS 15.4

I can't receive voice messages on my Apple iPhone SE (2022) iOS 15.4

Cause 3 of 3: Incoming calls aren't diverted to your voicemail

To receive voice messages, you need to divert calls you can't answer to your voicemail.

Solution: Divert calls to your voicemail.

Step 1 of 8

Find "Keypad"

Press the phone icon.

Step 2 of 8

Find "Keypad"

Press Keypad.

**21*121#
Step 3 of 8

Divert all calls

Key in **21*121# and press the call icon.

**61*121*20#
Step 4 of 8

Divert missed calls

Key in **61*121*20# and press the call icon.

**62*121#
Step 5 of 8

Divert if unavailable

Key in **62*121# and press the call icon.

**67*121#
Step 6 of 8

Divert if busy

Key in **67*121# and press the call icon.

Step 7 of 8

End call

Press Dismiss.

Step 8 of 8

Return to the home screen

Press the Home key to return to the home screen.

1 Find "Keypad"

Press the phone icon.
Press Keypad.

2 Divert all calls

Key in **21*121# and press the call icon.
**21*121#

3 Divert missed calls

Key in **61*121*20# and press the call icon.
Key in the required number of seconds before the call is diverted, e.g. 20. The number needs to be divisible by 5.
**61*121*20#

4 Divert if unavailable

Key in **62*121# and press the call icon.
**62*121#

5 Divert if busy

Key in **67*121# and press the call icon.
**67*121#

6 End call

Press Dismiss.

7 Return to the home screen

Press the Home key to return to the home screen.

Did this solve the problem?

Yes - All solved No - Go to next cause

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