f-caaf226e-d3a6-4a0b-8203-9b33cd270f02
f-7797e48d-cbc8-45ea-90d6-9c6ae5d0d76a

Google Pixel 4a 5G

Android 11.0

I can't send and receive picture messages on my Google Pixel 4a 5G Android 11.0

Cause 3 of 5: The phone has not been correctly set up for MMS

To send and receive MMS, the phone needs to be correctly set up for MMS.

Solution: Set up your phone for picture messaging.

Step 1 of 33

Find "Access point names"

Slide two fingers downwards starting from the top of the screen.

Step 2 of 33

Find "Access point names"

Press the settings icon.

Step 3 of 33

Find "Access point names"

Press Network and Internet.

Step 4 of 33

Find "Access point names"

Press Mobile network.

Step 5 of 33

Find "Access point names"

Press Advanced.

Step 6 of 33

Find "Access point names"

Press Access point names.

Step 7 of 33

Create new data connection

Press the menu icon.

Step 8 of 33

Create new data connection

Press New APN.

Step 9 of 33

Enter a name for the connection

Press Name.

Lebara MMS
Step 10 of 33

Enter a name for the connection

Key in Lebara MMS and press OK.

Step 11 of 33

Enter APN

Press APN.

uk.lebara.mobi
Step 12 of 33

Enter APN

Key in uk.lebara.mobi and press OK.

Step 13 of 33

Enter username

Press Username.

wap
Step 14 of 33

Enter username

Key in wap and press OK.

Step 15 of 33

Enter password

Press Password.

wap
Step 16 of 33

Enter password

Key in wap and press OK.

Step 17 of 33

Enter picture messaging server

Press MMSC.

http://mms.lebara.co.uk/servlets/mms
Step 18 of 33

Enter picture messaging server

Key in http://mms.lebara.co.uk/servlets/mms and press OK.

Step 19 of 33

Enter IP address

Press MMS proxy.

212.183.137.012
Step 20 of 33

Enter IP address

Key in 212.183.137.012 and press OK.

Step 21 of 33

Enter port number

Press MMS port.

8799
Step 22 of 33

Enter port number

Key in 8799 and press OK.

Step 23 of 33

Enter country code

Press MCC.

234
Step 24 of 33

Enter country code

Key in 234 and press OK.

Step 25 of 33

Enter network code

Press MNC.

15
Step 26 of 33

Enter network code

Key in 15 and press OK.

Step 27 of 33

Select authentication type

Press Authentication type.

Step 28 of 33

Select authentication type

Press None.

Step 29 of 33

Enter APN type

Press APN type.

mms
Step 30 of 33

Enter APN type

Key in mms and press OK.

Step 31 of 33

Save data connection

Press the menu icon.

Step 32 of 33

Save data connection

Press Save.

Step 33 of 33

Return to the home screen

Slide your finger upwards starting from the bottom of the screen to return to the home screen.

1 Find "Access point names"

Slide two fingers downwards starting from the top of the screen.
Press the settings icon.
Press Network and Internet.
Press Mobile network.
Press Advanced.
Press Access point names.

2 Create new data connection

Press the menu icon.
Press New APN.

3 Enter a name for the connection

Press Name.
Key in Lebara MMS and press OK.
Lebara MMS

4 Enter APN

Press APN.
Key in uk.lebara.mobi and press OK.
uk.lebara.mobi

5 Enter username

Press Username.
Key in wap and press OK.
wap

6 Enter password

Press Password.
Key in wap and press OK.
wap

7 Enter picture messaging server

Press MMSC.
Key in http://mms.lebara.co.uk/servlets/mms and press OK.
http://mms.lebara.co.uk/servlets/mms

8 Enter IP address

Press MMS proxy.
Key in 212.183.137.012 and press OK.
212.183.137.012

9 Enter port number

Press MMS port.
Key in 8799 and press OK.
8799

10 Enter country code

Press MCC.
Key in 234 and press OK.
234

11 Enter network code

Press MNC.
Key in 15 and press OK.
15

12 Select authentication type

Press Authentication type.
Press None.

13 Enter APN type

Press APN type.
Key in mms and press OK.
mms

14 Save data connection

Press the menu icon.
Press Save.

15 Return to the home screen

Slide your finger upwards starting from the bottom of the screen to return to the home screen.

Did this solve the problem?

Yes - All solved No - Go to next cause

Get information on...

Or choose...