f-10943e39-54b8-4af6-bd2f-534d1f6f7e57

f-64f6b60b-016a-4c09-afd6-0b64b0b37607

Huawei P20 Pro

Android 8.1

I can't make voice calls on my Huawei P20 Pro Android 8.1

Cause 2 of 2: Divert of all calls is turned on

If divert of all calls is turned on, you can't receive any calls on your phone.

Solution: Cancel all diverts.

Step 1 of 7

Find "Call forwarding"

Press the phone icon.

Step 2 of 7

Find "Call forwarding"

Press the menu icon.

Step 3 of 7

Find "Call forwarding"

Press Settings.

Step 4 of 7

Find "Call forwarding"

Press Call forwarding.

Step 5 of 7

Cancel all diverts

Press the required divert type.

Step 6 of 7

Cancel all diverts

Press DISABLE.

Step 7 of 7

Return to the home screen

Press the Home key to return to the home screen.

1 Find "Call forwarding"

Press the phone icon.

Press the menu icon.

Press Settings.

Press Call forwarding.

2 Cancel all diverts

Press the required divert type.

Press DISABLE.

3 Return to the home screen

Press the Home key to return to the home screen.