f-10943e39-54b8-4af6-bd2f-534d1f6f7e57

f-64f6b60b-016a-4c09-afd6-0b64b0b37607

Huawei P20 Pro

Android 8.1

I can't receive voice messages on my Huawei P20 Pro Android 8.1

Cause 3 of 3: Incoming calls aren't diverted to your voicemail

To receive voice messages, you need to divert calls you can't answer to your voicemail.

Solution: Divert calls to your voicemail.

Step 1 of 7

Find "Call forwarding"

Press the phone icon.

Step 2 of 7

Find "Call forwarding"

Press the menu icon.

Step 3 of 7

Find "Call forwarding"

Press Settings.

Step 4 of 7

Find "Call forwarding"

Press Call forwarding.

Step 5 of 7

Divert calls to voicemail

Press the required divert type.

+447836121121

+447836121121

+447836121121

Step 6 of 7

Divert calls to voicemail

Key in +447836121121 and press ENABLE.

Step 7 of 7

Return to the home screen

Press the Home key to return to the home screen.

1 Find "Call forwarding"

Press the phone icon.

Press the menu icon.

Press Settings.

Press Call forwarding.

2 Divert calls to voicemail

Press the required divert type.

Key in +447836121121 and press ENABLE.

+447836121121

3 Return to the home screen

Press the Home key to return to the home screen.