f-10943e39-54b8-4af6-bd2f-534d1f6f7e57

f-64f6b60b-016a-4c09-afd6-0b64b0b37607

Huawei P20 Pro

Android 8.1

I can't start my Huawei P20 Pro Android 8.1

Cause 4 of 6: The phone lock code is turned on

When the phone lock code is turned on, it needs to be keyed in every time you turn on your phone.

Solution: Turn off phone lock code.

Step 1 of 14

Find "Security & privacy"

Press Settings.

Step 2 of 14

Find "Security & privacy"

Press Security & privacy.

Step 3 of 14

Create phone lock code using a fingerprint

Press Fingerprint ID.

Step 4 of 14

Create phone lock code using a fingerprint

Press the required phone lock code and follow the instructions on the screen to create an additional phone lock code.

Step 5 of 14

Create phone lock code using a fingerprint

Press New fingerprint.

Step 6 of 14

Create phone lock code using a fingerprint

Press OK.

Step 7 of 14

Create phone lock code using a fingerprint

Follow the instructions on the screen to create the phone lock code using your fingerprint.

Step 8 of 14

Create phone lock code using a fingerprint

Press OK.

Step 9 of 14

Create phone lock code using a fingerprint

Press the Return key twice.

Step 10 of 14

Turn off use of phone lock code

Press Screen lock & passwords.

Step 11 of 14

Turn off use of phone lock code

Press Password.

Step 12 of 14

Turn off use of phone lock code

Key in the current phone lock code and press None.

Step 13 of 14

Turn off use of phone lock code

Press REMOVE.

Step 14 of 14

Return to the home screen

Press the Home key to return to the home screen.

1 Find "Security & privacy"

Press Settings.

Press Security & privacy.

2 Create phone lock code using a fingerprint

Press Fingerprint ID.

Press the required phone lock code and follow the instructions on the screen to create an additional phone lock code.

Press New fingerprint.

Press OK.

Follow the instructions on the screen to create the phone lock code using your fingerprint.

Press OK.

Press the Return key twice.

3 Turn off use of phone lock code

Press Screen lock & passwords.

Press Password.

Key in the current phone lock code and press None.

Press REMOVE.

4 Return to the home screen

Press the Home key to return to the home screen.