f-10943e39-54b8-4af6-bd2f-534d1f6f7e57
f-64f6b60b-016a-4c09-afd6-0b64b0b37607

Huawei P20 Pro

Android 8.1

I can't send and receive picture messages on my Huawei P20 Pro Android 8.1

Cause 1 of 5: Data roaming is turned off

To send and receive MMS when abroad, data roaming needs to be turned on.

Solution: Turn on data roaming.

Step 1 of 6

Find "Mobile network"

Press Settings.

Step 2 of 6

Find "Mobile network"

Press Wireless & networks.

Step 3 of 6

Find "Mobile network"

Press Mobile network.

Step 4 of 6

Turn data roaming on or off

Press the indicator next to "Data roaming" to turn the function on or off.

Step 5 of 6

Turn data roaming on or off

If you turn on the function, press OK.

Step 6 of 6

Return to the home screen

Press the Home key to return to the home screen.

1 Find "Mobile network"

Press Settings.
Press Wireless & networks.
Press Mobile network.

2 Turn data roaming on or off

Press the indicator next to "Data roaming" to turn the function on or off.
If you turn on the function, press OK.

3 Return to the home screen

Press the Home key to return to the home screen.

Did this solve the problem?

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