f-10943e39-54b8-4af6-bd2f-534d1f6f7e57

f-64f6b60b-016a-4c09-afd6-0b64b0b37607

Huawei P20 Pro

Android 8.1

I can't use the internet connection on my Huawei P20 Pro Android 8.1

Cause 1 of 4: Data roaming is turned off

To use the phone's internet connection when abroad, data roaming needs to be turned on.

Solution: Turn on data roaming.

Step 1 of 6

Find "Mobile network"

Press Settings.

Step 2 of 6

Find "Mobile network"

Press Wireless & networks.

Step 3 of 6

Find "Mobile network"

Press Mobile network.

Step 4 of 6

Turn data roaming on or off

Press the indicator next to "Data roaming" to turn the function on or off.

Step 5 of 6

Turn data roaming on or off

If you turn on the function, press OK.

Step 6 of 6

Return to the home screen

Press the Home key to return to the home screen.

1 Find "Mobile network"

Press Settings.

Press Wireless & networks.

Press Mobile network.

2 Turn data roaming on or off

Press the indicator next to "Data roaming" to turn the function on or off.

If you turn on the function, press OK.

3 Return to the home screen

Press the Home key to return to the home screen.