f-92f94c99-cf1b-4ee2-9c64-3e54033ed451
f-06c071a9-fd11-4bf7-b744-39fc44a814c4

Huawei P40 Pro

Android 10.0

I can't start my Huawei P40 Pro Android 10.0

Cause 4 of 6: The phone lock code is turned on

When the phone lock code is turned on, it needs to be keyed in every time you turn on your phone.

Solution: Turn off phone lock code.

Step 1 of 14

Find "Biometrics & password"

Press Settings.

Step 2 of 14

Find "Biometrics & password"

Press Biometrics & password.

Step 3 of 14

Create phone lock code using a fingerprint

Press Fingerprint ID.

Step 4 of 14

Create phone lock code using a fingerprint

Press CHANGE UNLOCK METHOD.

Step 5 of 14

Create phone lock code using a fingerprint

Press the required phone lock code and follow the instructions on the screen to create an additional phone lock code.

Step 6 of 14

Create phone lock code using a fingerprint

Press New in-screen fingerprint.

Step 7 of 14

Create phone lock code using a fingerprint

Press ADD FINGERPRINT.

Step 8 of 14

Create phone lock code using a fingerprint

Follow the instructions on the screen to create the phone lock code using your fingerprint.

Step 9 of 14

Create phone lock code using a fingerprint

Press OK.

Step 10 of 14

Create phone lock code using a fingerprint

Press the indicators next to the required settings to turn them on or off.

Step 11 of 14

Create phone lock code using a fingerprint

Press arrow left.

Step 12 of 14

Turn off use of phone lock code

Press Disable lock screen password.

Step 13 of 14

Turn off use of phone lock code

Key in the additional phone lock code you created earlier and press DISABLE.

Step 14 of 14

Return to the home screen

Slide your finger upwards starting from the bottom of the screen to return to the home screen.

1 Find "Biometrics & password"

Press Settings.
Press Biometrics & password.

2 Create phone lock code using a fingerprint

Press Fingerprint ID.
Press CHANGE UNLOCK METHOD.
Press the required phone lock code and follow the instructions on the screen to create an additional phone lock code.
Press New in-screen fingerprint.
Press ADD FINGERPRINT.
Follow the instructions on the screen to create the phone lock code using your fingerprint.
Press OK.
Press the indicators next to the required settings to turn them on or off.
Press arrow left.

3 Turn off use of phone lock code

Press Disable lock screen password.
Key in the additional phone lock code you created earlier and press DISABLE.

4 Return to the home screen

Slide your finger upwards starting from the bottom of the screen to return to the home screen.

Did this solve the problem?

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