f-92f94c99-cf1b-4ee2-9c64-3e54033ed451
f-06c071a9-fd11-4bf7-b744-39fc44a814c4

Huawei P40 Pro

Android 10.0

I can't send and receive picture messages on my Huawei P40 Pro Android 10.0

Cause 3 of 5: The phone has not been correctly set up for MMS

To send and receive MMS, the phone needs to be correctly set up for MMS.

Solution: Set up your phone for picture messaging.

Step 1 of 30

Find "Access Point Names (APNs)"

Press Settings.

Step 2 of 30

Find "Access Point Names (APNs)"

Press Mobile network.

Step 3 of 30

Find "Access Point Names (APNs)"

Press Mobile data.

Step 4 of 30

Find "Access Point Names (APNs)"

Press Access Point Names (APNs).

Step 5 of 30

Create new data connection

Press the menu icon.

Step 6 of 30

Create new data connection

Press New APN.

Step 7 of 30

Enter a name for the connection

Press Name.

Lebara MMS
Step 8 of 30

Enter a name for the connection

Key in Lebara MMS and press OK.

Step 9 of 30

Enter APN

Press APN.

uk.lebara.mobi
Step 10 of 30

Enter APN

Key in uk.lebara.mobi and press OK.

Step 11 of 30

Enter username

Press Username.

wap
Step 12 of 30

Enter username

Key in wap and press OK.

Step 13 of 30

Enter password

Press Password.

wap
Step 14 of 30

Enter password

Key in wap and press OK.

Step 15 of 30

Enter picture messaging server

Press MMSC.

http://mms.lebara.co.uk/servlets/mms
Step 16 of 30

Enter picture messaging server

Key in http://mms.lebara.co.uk/servlets/mms and press OK.

Step 17 of 30

Enter IP address

Press MMS proxy.

212.183.137.012
Step 18 of 30

Enter IP address

Key in 212.183.137.012 and press OK.

Step 19 of 30

Enter port number

Press MMS port.

8799
Step 20 of 30

Enter port number

Key in 8799 and press OK.

Step 21 of 30

Enter country code

Press MCC.

234
Step 22 of 30

Enter country code

Key in 234 and press OK.

Step 23 of 30

Enter network code

Press MNC.

15
Step 24 of 30

Enter network code

Key in 15 and press OK.

Step 25 of 30

Select authentication type

Press Authentication type.

Step 26 of 30

Select authentication type

Press None.

Step 27 of 30

Enter APN type

Press APN type.

mms
Step 28 of 30

Enter APN type

Key in mms and press OK.

Step 29 of 30

Save data connection

Press the confirm icon.

Step 30 of 30

Return to the home screen

Slide your finger upwards starting from the bottom of the screen to return to the home screen.

1 Find "Access Point Names (APNs)"

Press Settings.
Press Mobile network.
Press Mobile data.
Press Access Point Names (APNs).

2 Create new data connection

Press the menu icon.
Press New APN.

3 Enter a name for the connection

Press Name.
Key in Lebara MMS and press OK.
Lebara MMS

4 Enter APN

Press APN.
Key in uk.lebara.mobi and press OK.
uk.lebara.mobi

5 Enter username

Press Username.
Key in wap and press OK.
wap

6 Enter password

Press Password.
Key in wap and press OK.
wap

7 Enter picture messaging server

Press MMSC.
Key in http://mms.lebara.co.uk/servlets/mms and press OK.
http://mms.lebara.co.uk/servlets/mms

8 Enter IP address

Press MMS proxy.
Key in 212.183.137.012 and press OK.
212.183.137.012

9 Enter port number

Press MMS port.
Key in 8799 and press OK.
8799

10 Enter country code

Press MCC.
Key in 234 and press OK.
234

11 Enter network code

Press MNC.
Key in 15 and press OK.
15

12 Select authentication type

Press Authentication type.
Press None.

13 Enter APN type

Press APN type.
Key in mms and press OK.
mms

14 Save data connection

Press the confirm icon.

15 Return to the home screen

Slide your finger upwards starting from the bottom of the screen to return to the home screen.

Did this solve the problem?

Yes - All solved No - Go to next cause

Get information on...

Or choose...