f-1a3ef9ae-5126-46c7-b0f5-1fbdde353146

f-0e8596ff-33ec-4c90-b6a6-99988a1516f9

Motorola Moto G7 POWER

Android 9.0

I can't make voice calls on my Motorola Moto G7 POWER Android 9.0

Cause 2 of 2: Divert of all calls is turned on

If divert of all calls is turned on, you can't receive any calls on your phone.

Solution: Cancel all diverts.

Step 1 of 9

Find "Call forwarding"

Press the phone icon.

Step 2 of 9

Find "Call forwarding"

Press the menu icon.

Step 3 of 9

Find "Call forwarding"

Press Settings.

Step 4 of 9

Find "Call forwarding"

Press Calling accounts.

Step 5 of 9

Find "Call forwarding"

Press the name of the SIM.

Step 6 of 9

Find "Call forwarding"

Press Call forwarding.

Step 7 of 9

Cancel all diverts

Press the required divert type.

Step 8 of 9

Cancel all diverts

Press TURN OFF.

Step 9 of 9

Return to the home screen

Press the Home key to return to the home screen.

1 Find "Call forwarding"

Press the phone icon.

Press the menu icon.

Press Settings.

Press Calling accounts.

Press the name of the SIM.

Press Call forwarding.

2 Cancel all diverts

Press the required divert type.

Press TURN OFF.

3 Return to the home screen

Press the Home key to return to the home screen.