f-1a3ef9ae-5126-46c7-b0f5-1fbdde353146

f-0e8596ff-33ec-4c90-b6a6-99988a1516f9

Motorola Moto G7 POWER

Android 9.0

I can't use the internet connection on my Motorola Moto G7 POWER Android 9.0

Cause 3 of 4: Your phone hasn't been correctly set up for internet

Several functions on the phone require an internet connection, e.g. when you use the internet browser, send email and install apps.

Solution: Set up your phone for internet.

Step 1 of 27

Find "Access point names"

Slide two fingers downwards starting from the top of the screen.

Step 2 of 27

Find "Access point names"

Press the settings icon.

Step 3 of 27

Find "Access point names"

Press Network & Internet.

Step 4 of 27

Find "Access point names"

Press Mobile network.

Step 5 of 27

Find "Access point names"

Press Advanced.

Step 6 of 27

Find "Access point names"

Press Access point names.

Step 7 of 27

Create new data connection

Press the new data connection icon.

Step 8 of 27

Create new data connection

Press Name.

Lebara Internet

Lebara Internet

Lebara Internet

Step 9 of 27

Create new data connection

Key in Lebara Internet and press OK.

Step 10 of 27

Enter APN

Press APN.

uk.lebara.mobi

uk.lebara.mobi

uk.lebara.mobi

Step 11 of 27

Enter APN

Key in uk.lebara.mobi and press OK.

Step 12 of 27

Enter username

Press Username.

wap

wap

wap

Step 13 of 27

Enter username

Key in wap and press OK.

Step 14 of 27

Enter password

Press Password.

wap

wap

wap

Step 15 of 27

Enter password

Key in wap and press OK.

Step 16 of 27

Enter country code

Press MCC.

234

234

234

Step 17 of 27

Enter country code

Key in 234 and press OK.

Step 18 of 27

Enter network code

Press MNC.

15

15

15

Step 19 of 27

Enter network code

Key in 15 and press OK.

Step 20 of 27

Select authentication type

Press Authentication type.

Step 21 of 27

Select authentication type

Press None.

Step 22 of 27

Enter APN type

Press APN type.

default

default

default

Step 23 of 27

Enter APN type

Key in default and press OK.

Step 24 of 27

Save data connection

Press the menu icon.

Step 25 of 27

Save data connection

Press Save.

Step 26 of 27

Save data connection

Press the field next to the data connection to activate it.

Step 27 of 27

Return to the home screen

Press the Home key to return to the home screen.

1 Find "Access point names"

Slide two fingers downwards starting from the top of the screen.

Press the settings icon.

Press Network & Internet.

Press Mobile network.

Press Advanced.

Press Access point names.

2 Create new data connection

Press the new data connection icon.

Press Name.

Key in Lebara Internet and press OK.

Lebara Internet

3 Enter APN

Press APN.

Key in uk.lebara.mobi and press OK.

uk.lebara.mobi

4 Enter username

Press Username.

Key in wap and press OK.

wap

5 Enter password

Press Password.

Key in wap and press OK.

wap

6 Enter country code

Press MCC.

Key in 234 and press OK.

234

7 Enter network code

Press MNC.

Key in 15 and press OK.

15

8 Select authentication type

Press Authentication type.

Press None.

9 Enter APN type

Press APN type.

Key in default and press OK.

default

10 Save data connection

Press the menu icon.

Press Save.

Press the field next to the data connection to activate it.

11 Return to the home screen

Press the Home key to return to the home screen.