f-1a3ef9ae-5126-46c7-b0f5-1fbdde353146

f-0e8596ff-33ec-4c90-b6a6-99988a1516f9

Motorola Moto G7 POWER

Android 9.0

I can't send and receive picture messages on my Motorola Moto G7 POWER Android 9.0

Cause 1 of 5: Data roaming is turned off

To send and receive MMS when abroad, data roaming needs to be turned on.

Solution: Turn on data roaming.

Step 1 of 7

Find "Mobile network"

Slide two fingers downwards starting from the top of the screen.

Step 2 of 7

Find "Mobile network"

Press the settings icon.

Step 3 of 7

Find "Mobile network"

Press Network & Internet.

Step 4 of 7

Find "Mobile network"

Press Mobile network.

Step 5 of 7

Turn data roaming on or off

Press the indicator next to "Roaming" to turn the function on or off.

Step 6 of 7

Turn data roaming on or off

If you turn on the function, press OK.

Step 7 of 7

Return to the home screen

Press the Home key to return to the home screen.

1 Find "Mobile network"

Slide two fingers downwards starting from the top of the screen.

Press the settings icon.

Press Network & Internet.

Press Mobile network.

2 Turn data roaming on or off

Press the indicator next to "Roaming" to turn the function on or off.

If you turn on the function, press OK.

3 Return to the home screen

Press the Home key to return to the home screen.