f-dab2234e-0c94-46e5-8d0b-d564265a57e9

f-621c847f-af8f-4a27-bbc9-fed95e97f455

Motorola Moto G9 PLAY

Android 10.0

I can't make voice calls on my Motorola Moto G9 PLAY Android 10.0

Cause 2 of 2: Divert of all calls is turned on

If divert of all calls is turned on, you can't receive any calls on your phone.

Solution: Cancel all diverts.

Step 1 of 9

Find "Call forwarding"

Press the phone icon.

Step 2 of 9

Find "Call forwarding"

Press the menu icon.

Step 3 of 9

Find "Call forwarding"

Press Settings.

Step 4 of 9

Find "Call forwarding"

Press Calling accounts.

Step 5 of 9

Find "Call forwarding"

Press the name of the SIM.

Step 6 of 9

Find "Call forwarding"

Press Call forwarding.

Step 7 of 9

Cancel all diverts

Press the required divert type.

Step 8 of 9

Cancel all diverts

Press TURN OFF.

Step 9 of 9

Return to the home screen

Slide your finger upwards starting from the bottom of the screen to return to the home screen.

1 Find "Call forwarding"

Press the phone icon.

Press the menu icon.

Press Settings.

Press Calling accounts.

Press the name of the SIM.

Press Call forwarding.

2 Cancel all diverts

Press the required divert type.

Press TURN OFF.

3 Return to the home screen

Slide your finger upwards starting from the bottom of the screen to return to the home screen.