f-dab2234e-0c94-46e5-8d0b-d564265a57e9
f-621c847f-af8f-4a27-bbc9-fed95e97f455

Motorola Moto G9 PLAY

Android 10.0

I can't use the internet connection on my Motorola Moto G9 PLAY Android 10.0

Cause 4 of 4: Mobile data is turned off

To use the phone's internet connection, mobile data needs to be turned on.

Solution: Turn on mobile data.

Step 1 of 3

Turn mobile data on or off

Slide two fingers downwards starting from the top of the screen.

Step 2 of 3

Turn mobile data on or off

Press Mobile data to turn the function on or off.

Step 3 of 3

Return to the home screen

Slide your finger upwards starting from the bottom of the screen to return to the home screen.

1 Turn mobile data on or off

Slide two fingers downwards starting from the top of the screen.
Press Mobile data to turn the function on or off.

2 Return to the home screen

Slide your finger upwards starting from the bottom of the screen to return to the home screen.

Did this solve the problem?

Yes - All solved No - Go to next cause

Get information on...

Or choose...