f-dab2234e-0c94-46e5-8d0b-d564265a57e9
f-621c847f-af8f-4a27-bbc9-fed95e97f455

Motorola Moto G9 PLAY

Android 10.0

I can't use Wi-Fi on my Motorola Moto G9 PLAY Android 10.0

Cause 1 of 4: No connection to a Wi-Fi network is established

To use Wi-Fi, you need to be connected to a Wi-Fi network.

Solution: Connect to a Wi-Fi network.

Step 1 of 8

Find "Wi-Fi"

Slide two fingers downwards starting from the top of the screen.

Step 2 of 8

Find "Wi-Fi"

Press the settings icon.

Step 3 of 8

Find "Wi-Fi"

Press Network & Internet.

Step 4 of 8

Find "Wi-Fi"

Press Wi-Fi.

Step 5 of 8

Turn on Wi-Fi.

Press the indicator next to "Use Wi-Fi" to turn on the function.

Step 6 of 8

Connect to a Wi-Fi network

Press the required Wi-Fi network.

Step 7 of 8

Connect to a Wi-Fi network

Key in the password for the Wi-Fi network and press Connect.

Step 8 of 8

Return to the home screen

Slide your finger upwards starting from the bottom of the screen to return to the home screen.

1 Find "Wi-Fi"

Slide two fingers downwards starting from the top of the screen.
Press the settings icon.
Press Network & Internet.
Press Wi-Fi.

2 Turn on Wi-Fi.

Press the indicator next to "Use Wi-Fi" to turn on the function.

3 Connect to a Wi-Fi network

Press the required Wi-Fi network.
Key in the password for the Wi-Fi network and press Connect.
If the Wi-Fi network is password protected, a lock icon is displayed next to the name of the Wi-Fi network. You can get the password from the network provider or administrator.

4 Return to the home screen

Slide your finger upwards starting from the bottom of the screen to return to the home screen.

Did this solve the problem?

Yes - All solved No - Go to next cause

Get information on...

Or choose...