f-dab2234e-0c94-46e5-8d0b-d564265a57e9
f-621c847f-af8f-4a27-bbc9-fed95e97f455

Motorola Moto G9 PLAY

Android 10.0

I can't turn on my Motorola Moto G9 PLAY Android 10.0

Cause 3 of 3: Your phone doesn't turn on correctly

To be able to turn on the phone, it needs to be done correctly.

Solution: See how to turn on the phone.

Step 1 of 4

Turn on your phone

Press and hold On/Off until your phone is turned on.

0000
Step 2 of 4

Enter your PIN

If you're asked to key in your PIN, do so and press the confirm icon. The default PIN is 0000.

Step 3 of 4

Turn off your phone

Press and hold On/Off.

Step 4 of 4

Turn off your phone

Press Power off.

1 Turn on your phone

Press and hold On/Off until your phone is turned on.

2 Enter your PIN

If you're asked to key in your PIN, do so and press the confirm icon. The default PIN is 0000.
If an incorrect PIN is entered three times in a row, your SIM will be blocked. To unblock your SIM, you'll need to key in your PUK. The PUK can be obtained by contacting customer services. Please note: If you key in the wrong PUK ten times in a row, your SIM will be blocked permanently. In this case, you need a new SIM from Lebara.
0000

3 Turn off your phone

Press and hold On/Off.
Press Power off.

Did this solve the problem?

Yes - All solved No - Go to next cause

Get information on...

Or choose...