f-dab2234e-0c94-46e5-8d0b-d564265a57e9

f-621c847f-af8f-4a27-bbc9-fed95e97f455

Motorola Moto G9 PLAY

Android 10.0

I can't make voice calls on my Motorola Moto G9 PLAY Android 10.0

Cause 1 of 10: The selected network mode is not available

If you've set your phone to use a specific network mode, it can't get a network connection if the selected network mode is out of range.

Solution: Turn on automatic network mode selection.

Step 1 of 7

Find "Preferred network type"

Slide two fingers downwards starting from the top of the screen.

Step 2 of 7

Find "Preferred network type"

Press the settings icon.

Step 3 of 7

Find "Preferred network type"

Press Network & Internet.

Step 4 of 7

Find "Preferred network type"

Press Mobile network.

Step 5 of 7

Find "Preferred network type"

Press Preferred network type.

Step 6 of 7

Select network mode

Press the required network mode.

Step 7 of 7

Return to the home screen

Slide your finger upwards starting from the bottom of the screen to return to the home screen.

1 Find "Preferred network type"

Slide two fingers downwards starting from the top of the screen.

Press the settings icon.

Press Network & Internet.

Press Mobile network.

Press Preferred network type.

2 Select network mode

Press the required network mode.

There may be different network modes available depending on where you are. If you set your phone to the fastest network mode, it will always find the network with the highest data speed and best signal.

3 Return to the home screen

Slide your finger upwards starting from the bottom of the screen to return to the home screen.