f-dab2234e-0c94-46e5-8d0b-d564265a57e9

f-621c847f-af8f-4a27-bbc9-fed95e97f455

Motorola Moto G9 PLAY

Android 10.0

I can't send and receive picture messages on my Motorola Moto G9 PLAY Android 10.0

Cause 1 of 5: Data roaming is turned off

To send and receive MMS when abroad, data roaming needs to be turned on.

Solution: Turn on data roaming.

Step 1 of 7

Find "Mobile network"

Slide two fingers downwards starting from the top of the screen.

Step 2 of 7

Find "Mobile network"

Press the settings icon.

Step 3 of 7

Find "Mobile network"

Press Network & Internet.

Step 4 of 7

Find "Mobile network"

Press Mobile network.

Step 5 of 7

Turn data roaming on or off

Press the indicator next to "Roaming" to turn the function on or off.

Step 6 of 7

Turn data roaming on or off

If you turn on data roaming, press OK.

Step 7 of 7

Return to the home screen

Slide your finger upwards starting from the bottom of the screen to return to the home screen.

1 Find "Mobile network"

Slide two fingers downwards starting from the top of the screen.

Press the settings icon.

Press Network & Internet.

Press Mobile network.

2 Turn data roaming on or off

Press the indicator next to "Roaming" to turn the function on or off.

If you turn on data roaming, press OK.

3 Return to the home screen

Slide your finger upwards starting from the bottom of the screen to return to the home screen.