f-f2f2d4b0-6fbd-4a4f-be7e-599185d78eb8
f-1e3cd754-e3c6-441a-a9e4-c004a11723b8

Realme 8 5G

Android 11.0

I can't use the internet connection on my Realme 8 5G Android 11.0

Cause 3 of 4: Your phone hasn't been correctly set up for internet

Several functions on the phone require an internet connection, e.g. when you use the internet browser, send email and install apps.

Solution: Set up your phone for internet.

Step 1 of 18

Find "Access point name"

Slide two fingers downwards starting from the top of the screen.

Step 2 of 18

Find "Access point name"

Press the settings icon.

Step 3 of 18

Find "Access point name"

Press SIM card & mobile data.

Step 4 of 18

Find "Access point name"

Press the required SIM.

Step 5 of 18

Find "Access point name"

Press Access point name.

Step 6 of 18

Create new data connection

Press the new data connection icon.

Lebara Internet
Step 7 of 18

Create new data connection

Press the field below "Name" and key in Lebara Internet.

uk.lebara.mobi
Step 8 of 18

Enter APN

Press the field below "APN" and key in uk.lebara.mobi.

wap
Step 9 of 18

Enter username

Press the field below "Username" and key in wap.

wap
Step 10 of 18

Enter password

Press the field below "Password" and key in wap.

234
Step 11 of 18

Enter country code

Press the field below "MCC" and key in 234.

15
Step 12 of 18

Enter network code

Press the field below "MNC" and key in 15.

Step 13 of 18

Select authentication type

Press Authentication Type.

Step 14 of 18

Select authentication type

Press None.

default
Step 15 of 18

Enter APN type

Press the field below "APN Type" and key in default.

Step 16 of 18

Save data connection

Press the save icon.

Step 17 of 18

Save data connection

Press the field next to the data connection to activate it.

Step 18 of 18

Return to the home screen

Press the Home key to return to the home screen.

1 Find "Access point name"

Slide two fingers downwards starting from the top of the screen.
Press the settings icon.
Press SIM card & mobile data.
Press the required SIM.
Press Access point name.

2 Create new data connection

Press the new data connection icon.
Press the field below "Name" and key in Lebara Internet.
Lebara Internet

3 Enter APN

Press the field below "APN" and key in uk.lebara.mobi.
uk.lebara.mobi

4 Enter username

Press the field below "Username" and key in wap.
wap

5 Enter password

Press the field below "Password" and key in wap.
wap

6 Enter country code

Press the field below "MCC" and key in 234.
234

7 Enter network code

Press the field below "MNC" and key in 15.
15

8 Select authentication type

Press Authentication Type.
Press None.

9 Enter APN type

Press the field below "APN Type" and key in default.
default

10 Save data connection

Press the save icon.
Press the field next to the data connection to activate it.

11 Return to the home screen

Press the Home key to return to the home screen.

Did this solve the problem?

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