f-c1d5f130-9332-4f16-ad5a-a4672f7682c2
f-1d0cb3fe-50ca-4eae-92bd-3e29c700d154

Samsung Galaxy A12

Android 10.0

I can't send and receive picture messages on my Samsung Galaxy A12 Android 10.0

Cause 1 of 5: Data roaming is turned off

To send and receive MMS when abroad, data roaming needs to be turned on.

Solution: Turn on data roaming.

Step 1 of 6

Find "Mobile networks"

Slide two fingers downwards starting from the top of the screen.

Step 2 of 6

Find "Mobile networks"

Press the settings icon.

Step 3 of 6

Find "Mobile networks"

Press Connections.

Step 4 of 6

Find "Mobile networks"

Press Mobile networks.

Step 5 of 6

Turn data roaming on or off

Press the indicator next to "Data roaming ‹SIM›" to turn the function on or off.

Step 6 of 6

Return to the home screen

Press the Home key to return to the home screen.

1 Find "Mobile networks"

Slide two fingers downwards starting from the top of the screen.
Press the settings icon.
Press Connections.
Press Mobile networks.

2 Turn data roaming on or off

Press the indicator next to "Data roaming ‹SIM›" to turn the function on or off.

3 Return to the home screen

Press the Home key to return to the home screen.

Did this solve the problem?

Yes - All solved No - Go to next cause

Get information on...

Or choose...