Samsung Galaxy A20e
Android 9.0
Select help topic
1. Transfer content from another phone
You can transfer the contents of another phone to your phone when it's activated for the first time and after a factory reset. When this screen is displayed, your phone is ready to transfer contents from another phone.
See how to factory reset your phone.
Press the required transfer method.
Press Next and follow the instructions on the screen to transfer content from another phone.