f-2b8f2316-617b-455f-b3db-16a1b76d7172

f-aa1c531a-ebf6-4f8b-ad99-942aebbf14d2

Samsung Galaxy A20e

Android 9.0

I can't make voice calls on my Samsung Galaxy A20e Android 9.0

Cause 2 of 2: Divert of all calls is turned on

If divert of all calls is turned on, you can't receive any calls on your phone.

Solution: Cancel all diverts.

Step 1 of 9

Find "Voice call"

Press the phone icon.

Step 2 of 9

Find "Voice call"

Press the menu icon.

Step 3 of 9

Find "Voice call"

Press Settings.

Step 4 of 9

Find "Voice call"

Press Supplementary services.

Step 5 of 9

Find "Voice call"

Press Call forwarding below the required SIM.

Step 6 of 9

Find "Voice call"

Press Voice call.

Step 7 of 9

Cancel all diverts

Press the required divert type.

Step 8 of 9

Cancel all diverts

Press Disable.

Step 9 of 9

Return to the home screen

Press the Home key to return to the home screen.

1 Find "Voice call"

Press the phone icon.

Press the menu icon.

Press Settings.

Press Supplementary services.

Press Call forwarding below the required SIM.

Press Voice call.

2 Cancel all diverts

Press the required divert type.

Press Disable.

3 Return to the home screen

Press the Home key to return to the home screen.