f-2b8f2316-617b-455f-b3db-16a1b76d7172
f-aa1c531a-ebf6-4f8b-ad99-942aebbf14d2

Samsung Galaxy A20e

Android 9.0

I can't use the internet connection on my Samsung Galaxy A20e Android 9.0

Cause 2 of 4: There's an error in the operating system on your phone

If there's an error in the operating system on your phone, it may help restarting it.

Solution: Restart your phone.

Step 1 of 2

Restart your phone

Press and hold On/Off.

Step 2 of 2

Restart your phone

Simultaneously, press and hold the lower part of the Volume key and keep them both pressed until your phone restarts.

1 Restart your phone

Press and hold On/Off.
Simultaneously, press and hold the lower part of the Volume key and keep them both pressed until your phone restarts.

Did this solve the problem?

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