Samsung Galaxy A20e
Android 9.0
Select help topic
We have found 6 possible solutions to your problem.
Before you start this troubleshooting guide you need to check one important thing:
Can you turn on your phone?
Yes
No
Why do we ask this question?
It's important to find out if you can turn on the phone. If you can't turn on the phone, you need to solve this problem first. When the problem is solved, you will most likely also be able to start the phone.