f-2b8f2316-617b-455f-b3db-16a1b76d7172
f-aa1c531a-ebf6-4f8b-ad99-942aebbf14d2

Samsung Galaxy A20e

Android 9.0

I can't send and receive email messages on my Samsung Galaxy A20e Android 9.0

Cause 2 of 4: The email message isn't written correctly

To send an email message, it needs to be written and sent correctly.

Solution: See how to write and send an email message.

Step 1 of 16

Find "Email"

Slide your finger upwards on the screen.

Step 2 of 16

Find "Email"

Press Samsung.

Step 3 of 16

Find "Email"

Press Email.

Step 4 of 16

Select email account

Slide your finger right starting from the left side of the screen.

Step 5 of 16

Select email account

Press the required email account.

Step 6 of 16

Create new email message

Press the new email message icon.

Step 7 of 16

Select recipient

Press the field next to "To" and key in the first letters of the recipient's name.

Step 8 of 16

Select recipient

Press the required contact.

Step 9 of 16

Enter subject

Press Subject and key in the required subject.

Step 10 of 16

Write text

Press the text input field and write the text for your email message.

Step 11 of 16

Attach file

Press the attachment icon.

Step 12 of 16

Attach file

Press My Files and go to the required folder.

Step 13 of 16

Attach file

Press the required file.

Step 14 of 16

Attach file

Press Done.

Step 15 of 16

Send the email message

Press the send icon when you've finished your email message.

Step 16 of 16

Return to the home screen

Press the Home key to return to the home screen.

1 Find "Email"

Slide your finger upwards on the screen.
Press Samsung.
Press Email.

2 Select email account

Slide your finger right starting from the left side of the screen.
Press the required email account.

3 Create new email message

Press the new email message icon.

4 Select recipient

Press the field next to "To" and key in the first letters of the recipient's name.
Press the required contact.

5 Enter subject

Press Subject and key in the required subject.

6 Write text

Press the text input field and write the text for your email message.

7 Attach file

Press the attachment icon.
Press My Files and go to the required folder.
Press the required file.
Press Done.

8 Send the email message

Press the send icon when you've finished your email message.

9 Return to the home screen

Press the Home key to return to the home screen.

Did this solve the problem?

Yes - All solved No - Go to next cause

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