Samsung Galaxy A20e

Android 9.0

I can't send and receive picture messages on my Samsung Galaxy A20e Android 9.0

Cause 5 of 5: Mobile data is turned off

To send and receive MMS, mobile data needs to be turned on.

Step 1 of 3

Turn mobile data on or off

Slide two fingers downwards starting from the top of the screen.

Step 2 of 3

Turn mobile data on or off

Press Mobile data to turn the function on or off.

Step 3 of 3

Return to the home screen

Press the Home key to return to the home screen.

Slide two fingers downwards starting from the top of the screen.

Press Mobile data to turn the function on or off.

Press the Home key to return to the home screen.