f-2b8f2316-617b-455f-b3db-16a1b76d7172

f-aa1c531a-ebf6-4f8b-ad99-942aebbf14d2

Samsung Galaxy A20e

Android 9.0

I can't send and receive text messages on my Samsung Galaxy A20e Android 9.0

Cause 2 of 3: The message centre number is incorrect

The message centre ensures that your SMS is sent to the recipient. Consequently, the correct message centre number needs to be saved in the phone.

Solution: Enter the message centre number.

Step 1 of 8

Find "Message Centre"

Press the message icon.

Step 2 of 8

Find "Message Centre"

Press the menu icon.

Step 3 of 8

Find "Message Centre"

Press Settings.

Step 4 of 8

Find "Message Centre"

Press More settings.

Step 5 of 8

Find "Message Centre"

Press Text messages.

Step 6 of 8

Find "Message Centre"

Press Message Centre below the required SIM.

+447785014317

+447785014317

+447785014317

Step 7 of 8

Set the message centre number

Key in +447785014317 and press Set.

Step 8 of 8

Return to the home screen

Press the Home key to return to the home screen.

1 Find "Message Centre"

Press the message icon.

Press the menu icon.

Press Settings.

Press More settings.

Press Text messages.

Press Message Centre below the required SIM.

2 Set the message centre number

Key in +447785014317 and press Set.

+447785014317

3 Return to the home screen

Press the Home key to return to the home screen.