Samsung Galaxy A21s
Android 10.0
Select help topic
1. Turn on your phone
Press and hold the Side key until your phone is turned on.
2. Enter your PIN
If you're asked to key in your PIN, do so and press OK. The default PIN is 0000.
If an incorrect PIN is entered three times in a row, your SIM will be blocked. To unblock your SIM, you'll need to key in your PUK. The PUK can be obtained by contacting customer services. Please note: If you key in the wrong PUK ten times in a row, your SIM will be blocked permanently. In this case, you need a new SIM from Lebara.
0000
3. Turn off your phone
Slide two fingers downwards starting from the top of the screen.
Press the power off icon.
Press Power off.
Press Power off.