f-2d36f0dd-0885-4497-8dfb-6bddc9decc2f
f-04b44610-6556-4494-ab32-e339bc2dd689

Samsung Galaxy A21s

Android 10.0

I can't use the internet connection on my Samsung Galaxy A21s Android 10.0

Cause 4 of 4: Mobile data is turned off

To use the phone's internet connection, mobile data needs to be turned on.

Solution: Turn on mobile data.

Step 1 of 3

Turn mobile data on or off

Slide two fingers downwards starting from the top of the screen.

Step 2 of 3

Turn mobile data on or off

Press the mobile data icon to turn the function on or off.

Step 3 of 3

Return to the home screen

Press the Home key to return to the home screen.

1 Turn mobile data on or off

Slide two fingers downwards starting from the top of the screen.
Press the mobile data icon to turn the function on or off.

2 Return to the home screen

Press the Home key to return to the home screen.

Did this solve the problem?

Yes - All solved No - Go to next cause

Get information on...

Or choose...