f-20996d73-75ff-4f35-b686-3de456dd2f6c
f-13e50b64-d9cb-44b8-bec5-ddfffe2d3f8b

Samsung Galaxy A71

Android 10.0

I can't send and receive picture messages on my Samsung Galaxy A71 Android 10.0

Cause 5 of 5: Mobile data is turned off

To send and receive MMS, mobile data needs to be turned on.

Solution: Turn on mobile data.

Step 1 of 3

Turn mobile data on or off

Slide two fingers downwards starting from the top of the screen.

Step 2 of 3

Turn mobile data on or off

Press the mobile data icon to turn the function on or off.

Step 3 of 3

Return to the home screen

Press the Home key to return to the home screen.

1 Turn mobile data on or off

Slide two fingers downwards starting from the top of the screen.
Press the mobile data icon to turn the function on or off.

2 Return to the home screen

Press the Home key to return to the home screen.

Did this solve the problem?

Yes - All solved No - Go to next cause

Get information on...

Or choose...