f-20996d73-75ff-4f35-b686-3de456dd2f6c
f-13e50b64-d9cb-44b8-bec5-ddfffe2d3f8b

Samsung Galaxy A71

Android 10.0

I can't use the internet connection on my Samsung Galaxy A71 Android 10.0

Cause 2 of 4: There's an error in the operating system on your phone

If there's an error in the operating system on your phone, it may help restarting it.

Solution: Restart your phone.

Step 1 of 2

Restart your phone

Press the Side key.

Step 2 of 2

Restart your phone

Simultaneously, press and hold the lower part of the Volume key and keep them both pressed until your phone restarts.

1 Restart your phone

Press the Side key.
Simultaneously, press and hold the lower part of the Volume key and keep them both pressed until your phone restarts.

Did this solve the problem?

Yes - All solved No - Go to next cause

Get information on...

Or choose...