f-055d4291-a665-4181-9ca2-a74dbee6285a
f-73114e04-3992-421a-a31f-92fc378418e6

Samsung Galaxy S10 5G

Android 9.0

I can't send and receive picture messages on my Samsung Galaxy S10 5G Android 9.0

Cause 3 of 5: The phone has not been correctly set up for MMS

To send and receive MMS, the phone needs to be correctly set up for MMS.

Solution: Set up your phone for picture messaging.

Step 1 of 31

Find "Access Point Names"

Slide two fingers downwards starting from the top of the screen.

Step 2 of 31

Find "Access Point Names"

Press the settings icon.

Step 3 of 31

Find "Access Point Names"

Press Connections.

Step 4 of 31

Find "Access Point Names"

Press Mobile networks.

Step 5 of 31

Find "Access Point Names"

Press Access Point Names.

Step 6 of 31

Create new data connection

Press Add.

Step 7 of 31

Create new data connection

Press Name.

Lebara MMS
Step 8 of 31

Create new data connection

Key in Lebara MMS and press OK.

Step 9 of 31

Enter APN

Press APN.

uk.lebara.mobi
Step 10 of 31

Enter APN

Key in uk.lebara.mobi and press OK.

Step 11 of 31

Enter username

Press Username.

wap
Step 12 of 31

Enter username

Key in wap and press OK.

Step 13 of 31

Enter password

Press Password.

wap
Step 14 of 31

Enter password

Key in wap and press OK.

Step 15 of 31

Enter MMSC

Press MMSC.

http://mms.lebara.co.uk/servlets/mms
Step 16 of 31

Enter MMSC

Key in http://mms.lebara.co.uk/servlets/mms and press OK.

Step 17 of 31

Enter IP address

Press MMS proxy.

212.183.137.012
Step 18 of 31

Enter IP address

Key in 212.183.137.012 and press OK.

Step 19 of 31

Enter port number

Press MMS port.

8799
Step 20 of 31

Enter port number

Key in 8799 and press OK.

Step 21 of 31

Enter country code

Press MCC.

234
Step 22 of 31

Enter country code

Key in 234 and press OK.

Step 23 of 31

Enter network code

Press MNC.

15
Step 24 of 31

Enter network code

Key in 15 and press OK.

Step 25 of 31

Select authentication type

Press Authentication type.

Step 26 of 31

Select authentication type

Press None.

Step 27 of 31

Select APN type

Press APN type.

Step 28 of 31

Select APN type

Press MMS.

Step 29 of 31

Save data connection

Press the menu icon.

Step 30 of 31

Save data connection

Press Save.

Step 31 of 31

Return to the home screen

Press the Home key to return to the home screen.

1 Find "Access Point Names"

Slide two fingers downwards starting from the top of the screen.
Press the settings icon.
Press Connections.
Press Mobile networks.
Press Access Point Names.

2 Create new data connection

Press Add.
Press Name.
Key in Lebara MMS and press OK.
Lebara MMS

3 Enter APN

Press APN.
Key in uk.lebara.mobi and press OK.
uk.lebara.mobi

4 Enter username

Press Username.
Key in wap and press OK.
wap

5 Enter password

Press Password.
Key in wap and press OK.
wap

6 Enter MMSC

Press MMSC.
Key in http://mms.lebara.co.uk/servlets/mms and press OK.
http://mms.lebara.co.uk/servlets/mms

7 Enter IP address

Press MMS proxy.
Key in 212.183.137.012 and press OK.
212.183.137.012

8 Enter port number

Press MMS port.
Key in 8799 and press OK.
8799

9 Enter country code

Press MCC.
Key in 234 and press OK.
234

10 Enter network code

Press MNC.
Key in 15 and press OK.
15

11 Select authentication type

Press Authentication type.
Press None.

12 Select APN type

Press APN type.
Press MMS.

13 Save data connection

Press the menu icon.
Press Save.

14 Return to the home screen

Press the Home key to return to the home screen.

Did this solve the problem?

Yes - All solved No - Go to next cause

Get information on...

Or choose...