f-700f7240-db3c-49ad-8c9e-869d48832699

f-1ec9edfb-3f30-4d72-a4be-a3c86e530c42

Samsung Galaxy S21 5G

Android 11.0

I can't make voice calls on my Samsung Galaxy S21 5G Android 11.0

Cause 2 of 2: Divert of all calls is turned on

If divert of all calls is turned on, you can't receive any calls on your phone.

Solution: Cancel all diverts.

Step 1 of 8

Find "Call forwarding"

Press the phone icon.

Step 2 of 8

Find "Call forwarding"

Press the menu icon.

Step 3 of 8

Find "Call forwarding"

Press Settings.

Step 4 of 8

Find "Call forwarding"

Press Supplementary services.

Step 5 of 8

Find "Call forwarding"

Press Call forwarding below the required SIM.

Step 6 of 8

Cancel all diverts

Press the required divert type.

Step 7 of 8

Cancel all diverts

Press Disable.

Step 8 of 8

Return to the home screen

Press the Home key to return to the home screen.

1 Find "Call forwarding"

Press the phone icon.

Press the menu icon.

Press Settings.

Press Supplementary services.

Press Call forwarding below the required SIM.

2 Cancel all diverts

Press the required divert type.

Press Disable.

3 Return to the home screen

Press the Home key to return to the home screen.