f-e7e950ab-de68-4a1e-94eb-3c52951a80a4
f-5ad75b8f-43c8-48b7-8d65-040d6ba9c6f4

Samsung Galaxy S23

Android 13

I can't use the internet connection on my Samsung Galaxy S23 Android 13

Cause 4 of 4: Mobile data is turned off

To use the phone's internet connection, mobile data needs to be turned on.

Solution: Turn on mobile data.

Step 1 of 3

Turn mobile data on or off

Slide two fingers downwards starting from the top of the screen.

Step 2 of 3

Turn mobile data on or off

Press the mobile data icon to turn the function on or off.

Step 3 of 3

Return to the home screen

Press the Home key to return to the home screen.

1 Turn mobile data on or off

Slide two fingers downwards starting from the top of the screen.
Press the mobile data icon to turn the function on or off.

2 Return to the home screen

Press the Home key to return to the home screen.

Did this solve the problem?

Yes - All solved No - Go to next cause

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