f-16236d16-0411-4fa5-97f5-1289853ed598
f-7828d67e-4ed9-4c89-ad5e-828b90068013

Samsung Galaxy S23 Ultra

Android 13

I can't start my Samsung Galaxy S23 Ultra Android 13

Cause 4 of 6: The phone lock code is turned on

When the phone lock code is turned on, it needs to be keyed in every time you turn on your phone.

Solution: Turn off phone lock code.

Step 1 of 17

Find "Screen lock type"

Slide two fingers downwards starting from the top of the screen.

Step 2 of 17

Find "Screen lock type"

Press the settings icon.

Step 3 of 17

Find "Screen lock type"

Press Lock screen.

Step 4 of 17

Find "Screen lock type"

Press Screen lock type.

Step 5 of 17

Create phone lock code using a fingerprint

Press Fingerprints.

Step 6 of 17

Create phone lock code using a fingerprint

Press Continue.

Step 7 of 17

Create phone lock code using a fingerprint

Press the required phone lock code and follow the instructions on the screen to create an additional phone lock code.

Step 8 of 17

Create phone lock code using a fingerprint

Press Register.

Step 9 of 17

Create phone lock code using a fingerprint

Follow the instructions on the screen to create the phone lock code using your fingerprint.

Step 10 of 17

Create phone lock code using a fingerprint

Press Done.

Step 11 of 17

Create phone lock code using a fingerprint

Press the required settings to turn them on or off.

Step 12 of 17

Create phone lock code using a fingerprint

Press the Return key.

Step 13 of 17

Turn off use of phone lock code

Press Screen lock type and key in the additional phone lock code you created earlier.

Step 14 of 17

Turn off use of phone lock code

Press None.

Step 15 of 17

Turn off use of phone lock code

Press Remove data.

Step 16 of 17

Turn off use of phone lock code

Press Remove.

Step 17 of 17

Return to the home screen

Press the Home key to return to the home screen.

1 Find "Screen lock type"

Slide two fingers downwards starting from the top of the screen.
Press the settings icon.
Press Lock screen.
Press Screen lock type.

2 Create phone lock code using a fingerprint

Press Fingerprints.
Press Continue.
Press the required phone lock code and follow the instructions on the screen to create an additional phone lock code.
Press Register.
Follow the instructions on the screen to create the phone lock code using your fingerprint.
Press Done.
Press the required settings to turn them on or off.
Press the Return key.

3 Turn off use of phone lock code

Press Screen lock type and key in the additional phone lock code you created earlier.
Press None.
Press Remove data.
Press Remove.

4 Return to the home screen

Press the Home key to return to the home screen.

Did this solve the problem?

Yes - All solved No - Go to next cause

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