f-5b89e610-6ef6-41d5-81b4-4f13f2be33c6

f-802aa498-ef72-4969-b003-b22d073a27cb

Samsung Galaxy S8

Android 7.0

I can't receive voice messages on my Samsung Galaxy S8 Android 7.0

Cause 3 of 3: Incoming calls aren't diverted to your voicemail

To receive voice messages, you need to divert calls you can't answer to your voicemail.

Solution: Divert calls to your voicemail.

Step 1 of 9

Find "Voice call"

Press Phone.

Step 2 of 9

Find "Voice call"

Press the menu icon.

Step 3 of 9

Find "Voice call"

Press Settings.

Step 4 of 9

Find "Voice call"

Press More settings.

Step 5 of 9

Find "Voice call"

Press Call forwarding.

Step 6 of 9

Find "Voice call"

Press Voice call.

Step 7 of 9

Divert calls to voicemail

Press the required divert type.

+447836121121

+447836121121

+447836121121

Step 8 of 9

Divert calls to voicemail

Key in +447836121121 and press ENABLE.

Step 9 of 9

Return to the home screen

Press the Home key to return to the home screen.

1 Find "Voice call"

Press Phone.

Press the menu icon.

Press Settings.

Press More settings.

Press Call forwarding.

Press Voice call.

2 Divert calls to voicemail

Press the required divert type.

Key in +447836121121 and press ENABLE.

+447836121121

3 Return to the home screen

Press the Home key to return to the home screen.