f-581c5f87-174f-4c2c-87c8-a902bf35b1e9
f-52ccebda-ede8-4b5e-b45c-e0cb8d8a267d

Samsung Galaxy S9

Android 8.0

I can't use the internet connection on my Samsung Galaxy S9 Android 8.0

Cause 3 of 4: Your phone hasn't been correctly set up for internet

Several functions on the phone require an internet connection, e.g. when you use the internet browser, send email and install apps.

Solution: Set up your phone for internet.

Step 1 of 26

Find "Access Point Names"

Slide your finger downwards starting from the top of the screen.

Step 2 of 26

Find "Access Point Names"

Press the settings icon.

Step 3 of 26

Find "Access Point Names"

Press Connections.

Step 4 of 26

Find "Access Point Names"

Press Mobile networks.

Step 5 of 26

Find "Access Point Names"

Press Access Point Names.

Step 6 of 26

Create new data connection

Press ADD.

Step 7 of 26

Create new data connection

Press Name.

Lebara Internet
Step 8 of 26

Create new data connection

Key in Lebara Internet and press OK.

Step 9 of 26

Enter APN

Press APN.

uk.lebara.mobi
Step 10 of 26

Enter APN

Key in uk.lebara.mobi and press OK.

Step 11 of 26

Enter username

Press Username.

wap
Step 12 of 26

Enter username

Key in wap and press OK.

Step 13 of 26

Enter password

Press Password.

wap
Step 14 of 26

Enter password

Key in wap and press OK.

Step 15 of 26

Enter country code

Press MCC.

234
Step 16 of 26

Enter country code

Key in 234 and press OK.

Step 17 of 26

Enter network code

Press MNC.

15
Step 18 of 26

Enter network code

Key in 15 and press OK.

Step 19 of 26

Select authentication type

Press Authentication type.

Step 20 of 26

Select authentication type

Press None.

Step 21 of 26

Enter APN type

Press APN type.

default
Step 22 of 26

Enter APN type

Key in default and press OK.

Step 23 of 26

Save data connection

Press the menu icon.

Step 24 of 26

Save data connection

Press Save.

Step 25 of 26

Save data connection

Press the field next to the data connection to activate it.

Step 26 of 26

Return to the home screen

Press the Home key to return to the home screen.

1 Find "Access Point Names"

Slide your finger downwards starting from the top of the screen.
Press the settings icon.
Press Connections.
Press Mobile networks.
Press Access Point Names.

2 Create new data connection

Press ADD.
Press Name.
Key in Lebara Internet and press OK.
Lebara Internet

3 Enter APN

Press APN.
Key in uk.lebara.mobi and press OK.
uk.lebara.mobi

4 Enter username

Press Username.
Key in wap and press OK.
wap

5 Enter password

Press Password.
Key in wap and press OK.
wap

6 Enter country code

Press MCC.
Key in 234 and press OK.
234

7 Enter network code

Press MNC.
Key in 15 and press OK.
15

8 Select authentication type

Press Authentication type.
Press None.

9 Enter APN type

Press APN type.
Key in default and press OK.
default

10 Save data connection

Press the menu icon.
Press Save.
Press the field next to the data connection to activate it.

11 Return to the home screen

Press the Home key to return to the home screen.

Did this solve the problem?

Yes - All solved No - Go to next cause

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