Sony Xperia 10 IV
Android 12.0
Select help topic
1. Find "Erase all data (factory reset)"
Slide two fingers downwards starting from the top of the screen.
![](http://cdn.sp-selfservice.com/ml/7190123-f-d34d3fc2-512d-4219-b138-c3f8bd7fa7ca.png?width=186&height=438)
Press the settings icon.
![](http://cdn.sp-selfservice.com/ml/7190123-f-5f2b44fa-057a-42e0-81f7-3d41c1f92303.png?width=186&height=438)
Press System.
![](http://cdn.sp-selfservice.com/ml/7190123-f-df4aabe5-3103-4e71-915c-4c97de52908d.png?width=186&height=438)
Press Reset options.
![](http://cdn.sp-selfservice.com/ml/7190123-f-33fb2a81-3397-4584-8513-59c1753cc1af.png?width=186&height=438)
Press Erase all data (factory reset).
![](http://cdn.sp-selfservice.com/ml/7190123-f-bc6bd094-6ded-47e8-b0d4-014bb44e719d.png?width=186&height=438)
2. Restore factory default settings
Press Erase all data.
![](http://cdn.sp-selfservice.com/ml/7190123-f-d2769c3a-3b9c-428a-a235-7264fc690d67.png?width=186&height=438)
Press Erase all data. Wait a moment while the factory default settings are restored. Follow the instructions on the screen to set up your phone and prepare it for use.
![](http://cdn.sp-selfservice.com/ml/7190123-f-61c00b90-a5ac-4757-b309-296438035cff.png?width=186&height=438)