f-3add1000-95e7-431a-8a8d-efcb3497629c
f-02aeae67-0dd6-466e-a990-911604380276

Sony Xperia 10 IV

Android 12.0

I can't send and receive picture messages on my Sony Xperia 10 IV Android 12.0

Cause 3 of 5: Mobile data is turned off

To send and receive MMS, mobile data needs to be turned on.

Solution: Turn on mobile data.

Step 1 of 4

Turn mobile data on or off

Slide two fingers downwards starting from the top of the screen.

Step 2 of 4

Turn mobile data on or off

Press Internet.

Step 3 of 4

Turn mobile data on or off

Press the indicator next to the mobile data icon to turn the function on or off.

Step 4 of 4

Return to the home screen

Press the Home key to return to the home screen.

1 Turn mobile data on or off

Slide two fingers downwards starting from the top of the screen.
Press Internet.
Press the indicator next to the mobile data icon to turn the function on or off.

2 Return to the home screen

Press the Home key to return to the home screen.

Did this solve the problem?

Yes - All solved No - Go to next cause

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