f-3add1000-95e7-431a-8a8d-efcb3497629c
f-02aeae67-0dd6-466e-a990-911604380276

Sony Xperia 10 IV

Android 12.0

I can't use the internet connection on my Sony Xperia 10 IV Android 12.0

Cause 4 of 4: There's an error in the operating system on your phone

If there's an error in the operating system on your phone, it may help restarting it.

Solution: Restart your phone.

Step 1 of 2

Restart your phone

Press the Side key.

Step 2 of 2

Restart your phone

Simultaneously, press and hold the upper part of the Volume key and keep them both pressed until your phone restarts.

1 Restart your phone

Press the Side key.
Simultaneously, press and hold the upper part of the Volume key and keep them both pressed until your phone restarts.

Did this solve the problem?

Yes - All solved No - Go to next cause

Get information on...

Or choose...