Apple iPhone 14
iOS 16.0
Select help topic
1. Find "Keypad"
Press the phone icon.
![](http://cdn.sp-selfservice.com/ml/7190123-f-d480a513-fd85-4c7d-a02d-9b1356495d27.png?width=210&height=458)
Press Keypad.
![](http://cdn.sp-selfservice.com/ml/7190123-f-f03882ec-3ac0-4a5b-97d6-bdb403ae41ac.png?width=210&height=458)
2. Divert all calls
Key in **21*121# and press the call icon.
![](http://cdn.sp-selfservice.com/ml/7190123-f-f03882ec-3ac0-4a5b-97d6-bdb403ae41ac.png?width=210&height=458)
**21*121#
3. Divert missed calls
Key in **61*121*20# and press the call icon.
Key in the required number of seconds before the call is diverted, e.g. 20. The number needs to be divisible by 5.
![](http://cdn.sp-selfservice.com/ml/7190123-f-f03882ec-3ac0-4a5b-97d6-bdb403ae41ac.png?width=210&height=458)
**61*121*20#
4. Divert if unavailable
Key in **62*121# and press the call icon.
![](http://cdn.sp-selfservice.com/ml/7190123-f-f03882ec-3ac0-4a5b-97d6-bdb403ae41ac.png?width=210&height=458)
**62*121#
5. Divert if busy
Key in **67*121# and press the call icon.
![](http://cdn.sp-selfservice.com/ml/7190123-f-f03882ec-3ac0-4a5b-97d6-bdb403ae41ac.png?width=210&height=458)
**67*121#
6. End call
Press Dismiss.
![](http://cdn.sp-selfservice.com/ml/7190123-f-d7124cc2-7ffc-4c97-ae20-e74b796f4bae.png?width=210&height=458)
7. Return to the home screen
Slide your finger upwards starting from the bottom of the screen to return to the home screen.
![](http://cdn.sp-selfservice.com/ml/7190123-f-f03882ec-3ac0-4a5b-97d6-bdb403ae41ac.png?width=210&height=458)