Apple iPhone 14 Plus
iOS 16.0
Select help topic
1. Find "Keypad"
Press the phone icon.
![](http://cdn.sp-selfservice.com/ml/7190123-f-5a08f69c-58dd-4a71-83e2-3f47b19b6b2a.png?width=210&height=456)
Press Keypad.
![](http://cdn.sp-selfservice.com/ml/7190123-f-052b7241-a5ad-4e24-bfc9-8fd8b445b0d6.png?width=210&height=456)
2. Divert all calls
Key in **21*121# and press the call icon.
![](http://cdn.sp-selfservice.com/ml/7190123-f-052b7241-a5ad-4e24-bfc9-8fd8b445b0d6.png?width=210&height=456)
**21*121#
3. Divert missed calls
Key in **61*121*20# and press the call icon.
Key in the required number of seconds before the call is diverted, e.g. 20. The number needs to be divisible by 5.
![](http://cdn.sp-selfservice.com/ml/7190123-f-052b7241-a5ad-4e24-bfc9-8fd8b445b0d6.png?width=210&height=456)
**61*121*20#
4. Divert if unavailable
Key in **62*121# and press the call icon.
![](http://cdn.sp-selfservice.com/ml/7190123-f-052b7241-a5ad-4e24-bfc9-8fd8b445b0d6.png?width=210&height=456)
**62*121#
5. Divert if busy
Key in **67*121# and press the call icon.
![](http://cdn.sp-selfservice.com/ml/7190123-f-052b7241-a5ad-4e24-bfc9-8fd8b445b0d6.png?width=210&height=456)
**67*121#
6. End call
Press Dismiss.
![](http://cdn.sp-selfservice.com/ml/7190123-f-90489363-3676-4cc1-813d-ee7c2157bb03.png?width=210&height=456)
7. Return to the home screen
Slide your finger upwards starting from the bottom of the screen to return to the home screen.
![](http://cdn.sp-selfservice.com/ml/7190123-f-052b7241-a5ad-4e24-bfc9-8fd8b445b0d6.png?width=210&height=456)