OnePlus Nord 2 5G
OnePlus Nord 2 5G

OnePlus Nord 2 5G

Android 11.0

I can't use the internet connection on my OnePlus Nord 2 5G Android 11.0

Cause 1 of 4: Your phone hasn't been correctly set up for internet

Several functions on the phone require an internet connection, e.g. when you use the internet browser, send email and install apps.

Solution: Set up your phone for internet.

Step 1 of 18

Find "Access point name"

Slide two fingers downwards starting from the top of the screen.

Step 2 of 18

Find "Access point name"

Press the settings icon.

Step 3 of 18

Find "Access point name"

Press SIM card & mobile data.

Step 4 of 18

Find "Access point name"

Press the required SIM.

Step 5 of 18

Find "Access point name"

Press Access point name.

Step 6 of 18

Create new data connection

Press the add icon.

Lebara Internet
Step 7 of 18

Enter a name for the connection

Key in Lebara Internet in the field below "Name".

uk.lebara.mobi
Step 8 of 18

Enter APN

Key in uk.lebara.mobi in the field below "APN".

wap
Step 9 of 18

Enter username

Key in wap in the field below "Username".

wap
Step 10 of 18

Enter password

Key in wap in the field below "Password".

234
Step 11 of 18

Enter country code

Key in 234 in the field below "MCC".

15
Step 12 of 18

Enter network code

Key in 15 in the field below "MNC".

Step 13 of 18

Select authentication type

Press Authentication type.

Step 14 of 18

Select authentication type

Press None.

default
Step 15 of 18

Enter APN type

Key in default in the field below "APN type".

Step 16 of 18

Save data connection

Press the confirm icon.

Step 17 of 18

Save data connection

Press the field next to the data connection to activate it.

Step 18 of 18

Return to the home screen

Slide your finger upwards starting from the bottom of the screen to return to the home screen.

1 Find "Access point name"

Slide two fingers downwards starting from the top of the screen.
Press the settings icon.
Press SIM card & mobile data.
Press the required SIM.
Press Access point name.

2 Create new data connection

Press the add icon.

3 Enter a name for the connection

Key in Lebara Internet in the field below "Name".
Lebara Internet

4 Enter APN

Key in uk.lebara.mobi in the field below "APN".
uk.lebara.mobi

5 Enter username

Key in wap in the field below "Username".
wap

6 Enter password

Key in wap in the field below "Password".
wap

7 Enter country code

Key in 234 in the field below "MCC".
234

8 Enter network code

Key in 15 in the field below "MNC".
15

9 Select authentication type

Press Authentication type.
Press None.

10 Enter APN type

Key in default in the field below "APN type".
default

11 Save data connection

Press the confirm icon.
Press the field next to the data connection to activate it.

12 Return to the home screen

Slide your finger upwards starting from the bottom of the screen to return to the home screen.

Did this solve the problem?

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